Is your Modem or Router Compatible for NBN?

Is My Modem or Router NBN Compatible?

When you buy a National Broadband Network (NBN) Plan in Australia, you need a modem and for that, you need to know that is that modem or router is NBN compatible or does it will work for your NBN plan. The answer is not always straightforward and simple, as there are different types of NBN technology and compatibility requirements to consider.

In this article, we’ll explain what you need to know about NBN compatibility and provide some tips for choosing a compatible modem or router.

What are the Requirements for NBN Compatibility?

To use the NBN, you need to have a compatible modem or router that supports the specific NBN technology used in your area. The main compatibility requirements to consider are given as follows.

Let’s have a look at them;

  1. Connection Type.
  2. Speed Tier
  3. VoIP Support
  4. Choosing a Compatible Modem or Router

Let’s dive into each of these NBN compatibility requirements!

Connection Type

The type of NBN connection you have will determine the type of modem or router you need.

For example, if you have an FTTP connection, you’ll need a modem with a WAN port that supports Ethernet. If you have an FTTN or FTTB connection, you’ll need a modem with a DSL port.

Speed Tier

The NBN offers different speed tiers, ranging from basic speeds of up to 12Mbps to ultra-fast speeds of up to 1000Mbps. To take advantage of higher speed tiers, you need a modem or router that supports the required speed. For example, if you’re on a 100Mbps plan, you’ll need a modem or router that can handle speeds of up to 100Mbps.

Voice over Internet Protocol (VoIP) Support

If you use a home phone service over the NBN, you’ll need a modem or router that supports Voice over Internet Protocol (VoIP). This allows you to make and receive phone calls over the internet.

Choosing a Compatible Modem or Router

To ensure your modem or router is NBN-compatible, you can either purchase one from your internet service provider (ISP) or buy a third-party device that meets the compatibility requirements for your NBN connection.

Here are some tips for choosing a compatible modem or router:

  • Check with your ISP
  • Check the Compatibility List
  • Consider Future Needs

Check with Your ISP

Your ISP may provide a modem or router as part of your NBN plan. Check with them to see if this is the case and whether the device is compatible with your NBN connection.

Check the Compatibility List

The NBN website provides a list of compatible modems and routers for each type of NBN connection. Check this list to see if your current device is compatible or to find a suitable replacement.

Consider Future Needs

When choosing a modem or router, consider your future needs. If you plan to upgrade to a higher speed tier or switch to a different NBN connection type, make sure the device you choose is compatible with those requirements.

List of NBN Compatible Modems

Here’s a list of NBN-compatible modems that you can either buy it alone or will be provided to you by the provider, whenever you sign in for a new NBN plan. These modems are as follows;

    • ASUS DSL-AC68U
    • ASUS DSL-AC56U
    • Linksys Velop Dual Band
    • Netcomm NF4V
    • Draytek 2760
    • D Link DSL-2877AL
    • D Link DSL-2885A
    • Netcomm NF17ACV
    • Netcomm NF10W
    • Netgear Nighthawk AX12
    • Netgear Nighthawk X4S D7800
    • Netgear D6400
    • Draytek 2860n/n+/Vn/ac/Vac
    • TP-Link Archer C7
    • TP-Link TD-VG5612
    • TP-Link Archer VR600

How can I Buy an NBN Compatible Modem Outright?

There are NBN providers that supply you with NBN-compatible modems without buying or subscribing to an NBN plan. You can also go to a third-party retailer (from an electronic store) and purchase an NBN-compatible modem for your Plan.

However, it will be more convenient for you to buy a modem from the provider with your NBN plans. It’s because the providers that supply you with the Modem with your NBN plan are not only the best for your NBN plan but also provide you with the best and fast speed.

What is the cost of NBN-compatible Modems?

It totally depends on the plan you subscribe to and signs up for. It depends on the brand, design, and model of the modem that you choose for your NBN plan because the price ranges somewhere between $60 to even $1000 depending on the features you select for your modem and NBN plan.

Setting Up NBN Compatible Modems and Routers

Configuring and setting up NBN-compatible modems and routers, sometimes becomes very tricky and difficult for you. If you are very new and have never done it before, then you will be very confused and worried about how to set up a modem. It’s slightly different to set up an NBN-compatible modem than to set up a regular one. It is because it’s all up to your connection type, and the specific connection instructions that are provided with your modem. You just need to follow all these instructions and if stuck, you just need to call the provider who has supplied you with that particular modem.

However, there’s a complete guide for most of the NBN-compatible modems that the NBN Co has instructed to follow. Just follow them one by one!

  1. For getting good signal distribution, you must keep your router at least 2 meters from the ground.
  2. You must place the router close to the areas where you use wifi and the internet the most. However, it’s advised that place the router in the central area of the house for even distribution of the signal.s You must avoid windows.
  3. Additionally, the NBN Co advised that the modem should be placed far away from electronic devices that emit radiation (radio waves such as TV and microwaves) to avoid interference that results in a slow activity of the modem and results in poor speed.
  4. You should regularly update your modem’s firmware. Users should reboot their routers on regular basis and for that turn off the devices so that to take good effect of the updates.

How Can I choose the best modem for My NBN?

Choosing the best modem for your NBN connection can be overwhelming, but here are a few tips that will help you make the right choice:

    1. Check your NBN connection type and make sure the modem you choose is compatible with it.
    2. Determine your internet usage and the number of devices that will be connected to the modem. This will help you choose a modem with the right features and capabilities.
    3. Consider the size of your home or office and the range of the modem’s Wi-Fi signal. If you have a large home or office, choose a modem with a longer Wi-Fi range or consider purchasing a Wi-Fi extender.
    4. Look for modems that have a good reputation for reliability and performance, and read customer reviews before making a purchase.
    5. Compare prices and features of different modems to find the one that offers the best value for money.


In conclusion, NBN compatibility is an important factor to consider when choosing a modem or router. Firstly make sure to understand the NBN compatibility requirements including, connection type, speed tier, and VoIP support for your area, and choose a device that meets those requirements. Check with your ISP and consult the NBN compatibility list to ensure you’re making an informed decision. By following these tips, you can enjoy fast and reliable internet access with your NBN connection.

Frequently Asked Questions (FAQs)

What is the best modem for NBN?

There are many good modems available for NBN, but the best one depends on your NBN connection type, internet usage, and budget. Look for modems that meet the requirements discussed in this article, and read customer reviews to find the one that offers the best value for money.

Can I use my existing modem with NBN?

It depends on your existing modem and your NBN connection type. Check with your NBN provider to see if your modem is compatible with their network.

Do I need a modem if I have a router?

Yes, a modem is required to connect to the NBN network. A router is used to create a Wi-Fi network and share the internet connection with multiple devices.

How do I know if my modem is compatible with NBN?

Check with your NBN provider to see if your modem is compatible with their network. You can also check the modem’s specifications to see if it supports the type of NBN connection you have.

Can I keep my home phone service when switching to the NBN?

Yes, you can keep your home phone service by using a modem or router that supports Voice over Internet Protocol (VoIP).

What is QoS, and why is it important?

Quality of Service (QoS) is a feature that prioritizes certain types of internet traffic, such as online gaming or video streaming, over other types of traffic, such as email or web browsing. QoS is important for ensuring a smooth and lag-free experience for online gaming and video streaming.

What should I do if my current modem or router is not compatible with the NBN?

You can either purchase a compatible device from your ISP or buy a third-party device that meets the compatibility requirements for your NBN connection.



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