“Get ready to experience a whole new level of internet speed and reliability with TPG FTTB M Bundle! Say goodbye to buffering and slow loading times, and hello to lightning-fast browsing and streaming. With TPG’s Fibre to the Building (FTTB) technology, you’ll be able to enjoy seamless internet access for all your needs, whether it’s for work or entertainment. Don’t miss out on this incredible opportunity to upgrade your internet today!
TPG Fibre to the Building (FTTB)
“A very high speed Broadband service that is delivered using network equipments and fibre optics that are installed in the basemnet of multi-dwelling buildings.”
For flawless communication between TPG’s equipment and customer premises, TPG uses copper wires in the buildings.
In the TPG FTTB M bundle, there are the following components;
- Voice Service (no Included calls)
- Unlimited FTTB Broadband
It is a pre-paid service, and so for that, bills are not issued. For the registration of this service, you have to pay a minimum of $20.
Minimum Term for TPG FTTB Bundle
The FTTB Bundle plans are supplied to the customers on either 18 monthly contract terms, and for that, only the early termination fees are applied or on a no lock-in contract service (customers use the service on a 30 days notice).
You can estimate the total minimum cost applicable from the pricing section. Let’s dive into it;
|Plan||FTTB M Bundle Monthly|
|Monthly Data Quota||Unlimited|
|Typical Evening Download Speed (7 pm – 11 pm)||
|Minimum Total Cost on 18 Month Contract Minimum Charge in 1st Month (18 Month Contract)
Minimum Charge in 1st Month (No Lock-in Contract)
|Cost of a 2 Min Standard National Mobile Call||$1.17 (inc. call connection)|
|Upfront Fee||Setup $99.95 on no lock-in contract or $0 on 18 monthly contracts Prepayment $20 Equipment Delivery Fee $10|
|Change of Plan Fee||Standard change of plan fee|
|Early Termination Charge||Contract payout fee up to $350|
|Additional Pricing page Relocation Fee||Standard relocation fee|
Availability of FTTB Plans
They are not available in all buildings but have access to the selected buildings. If you want to check the availability, you can visit http://www.tpg.com.au/fttb.
FTTB Bundles Arrangements
When you buy an FTTB plan, then;
- You can change from only the TPPG FTTB Bundle plans options.
- There’s no relaxation to cancel either FTTB or voice service. If you try to cancel any of them, both services will cease.
How is the FTTB Speed?
Usually, the speed is measured in the evening between 7 to 11 pm. There are many factors on which the throughput speed depends as;
- Quality and distance of building copper.
- Customer equipment and cabling.
- download source
The upload speed of the FTTB M is up to 20Mbps.
What equipments are needed for connecting the device to the TPG FTTB Broadband Service?
If you want to connect your device to the TPG FTTB Broadband service, then you need the following;
- An FTTB-compatible modem
- A standard phone handset (so that you can use the voice service).
- A 4 port Wifi modem Router is present in the FTTB bundle, and you have to pay $10 for it.
Other Inclusions and Exclusions
Included calls: In the FTTB M Bundle, the Call charges are not included, and for each call, you have to “pay as you go,” and the charges are deducted from your payment. FTTB M bundle does not support calls to 19/1900.
CSG Waiver: According to the Information about Pricing section, new customers must consent to forego the Customer Service Guarantee to get the usual monthly charge and setup pricing (CSG).
TPG FTTB M Plans and Pricing
Here’s a brief information about the FTTB M Plans, and their rates are as follows;
|Local Calls||25¢ per call|
|National Calls to Landlines||25¢ per minute ^ (plus 39¢ call connection). Capped at $2 up to 20 minutes per call, per minute National Call rates thereafter|
|Calls to Standard Australian Mobiles||39¢ per minute ^ (plus 39¢ call connection). Capped at $2.48 up to 20 minutes per call, per-minute Mobile call rates apply thereafter|
|19/1900 Calls||Not supported|
|13/1300 Calls||30¢ per call|
|International Calls||– Standard International call rates (plus 39¢ call connection) – See http://www.tpg.com.au/fttb/international-callrates|
|TPG 13 14 23||Free|
|Directory Assistance – 1223||$1.10 per call|
TPG FTTB Network Boundary and its Installation
For the convenience of the customers, TPG supplies wifi modem to every customer to connect with the TPG FTTB’s service. TPG also provides Network Termination Units (NTU) to its customers depending on their buildings.
Customers can collect all the required equipment from TPG’s Head Office, which is in North Ryde, NSW. However, to enjoy delivery of the equipment at your doorstep, you have to pay an amount of $10.
Before the TPG FTTB Network Installment, the customers have to do the following;
- Open the shipping container that is sent to them.
- Follow up the welcome pack with the modem and detailed plugin instructions for the wifi modem and NTU.
When you have to install the TPG FTTB network in your home, a technician will arrive at your building’s Main Distribution Frame, and he will connect a copper pair cable from your side (MDF “B”) and the FTTB equipment (MDF “A”).
The technician will make a flawless connection between the FTTb head office and your building and ensure the best performance of the network. The Main Distribution Frame (MDF) is the TPG’s responsibility; TPG is not responsible for in-building cabling.
Here’s a guide video to install FTTB at your home;
Once you activate the FTTB service, it checks and monitors whether you have any other service like internet or phone on your premises. And if there are any, you cancel them so you can avoid further billings. TPG is not responsible for the other service charges that you have before. That’s why make sure to disconnect and terminate them after you subscribe to the TPG FTTB Plan.
TPG Voice Service
TPG Voice service delivers voice using Internet Protocol (VoIP).
There are some important information and features to know about TPG FTTB plans;
To monitor FTTB broadband and voice service, we will recommend you log in to your account online at https://www.tpg.com.au/myaccount.
TPG has no special offer for Priority Assistance, but if you still want this, then Telstra Broadband service is highly recommended for you as it provides Priority Assistance.
TPG provides an amazing service and cares much about its customers. It has a complaint-handling team so that you can easily and openly submit your complaints, and the team will handle them in a friendly manner. To make complaints, you need to email at……
However, if your complaint is not resolved, then you don’t need to worry about it. Just seek help from the complaint meditation or the Telecommunication Industry Ombudsman.
Telephone #: 1800 062 058
For customer service,
Email at; email@example.com
Phone #: 131423 (Option 3, then option 1)
For Technical Support:
Email at; firstname.lastname@example.org
Phone #: 131423 (option 2 and then option 3)
Frequently Asked Questions (FAQs)
Is TPG FTTB better than NBN?
TPG FTTB and TPG NBN are different. TPG on-net is highly recommended for business purposes as it excellently supports symmetric speeds, whereas NBN is ADSL replacement technology.
Is FTTB faster than FTTN?
Fibre-to-the-Curb (FTTN) and Fibre-to-the-Building (FTTB) are very closely related to each other. Both have long fibre runs and also the same copper wiring for connection. Both have high speeds on NBN 100 plans.
Do you need a modem for FTTB?
Yes, a compatible router or modem is the only piece of equipment you need to connect NBN with FTTB, plugging into your home phone line.
Is FTTB NBN good?
Yes, FTTB NBN is fantastic for the apartment block and housing complex. It is sufficient for 4-5 people to use at a time as it provides a fast speed of up to 100Mbps.
Is FTTB a DSL?
An FTTB system uses Vectored or Enhanced DSL (VDSL) technology and generally enhances the ADSL connections on your building’s existing phone lines.
How to check my Internet speed?
If you want to check your internet speed, then use the TPG speed test tool; it is free and easy to use and gives accurate measurements of download and upload speeds, ping and latency.
Hence, in this article, we have compiled all the TPG FTTB M bundles and plans that will be very beneficial for you as it provides a high and fast speed for regulating your online work flawlessly. If you are thinking of economic plans for your high speed, then you must select one of the plans mentioned above. They will be superb for you!.
If you have any queries, contact us and drop your reviews and comments in the section below.